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SpiceJet has apologised for the inconvenience brought about to the passenger.

New Delhi:

A door lock malfunction left a flier trapped in the bathroom of a SpiceJet plane for over an hour yesterday. The passenger, flying from Mumbai to Bengaluru, had left his seat to make use of the washroom quickly after the airplane turned airborne. Little did he know that for the rest of the journey, the commode lid within the cramped rest room might be his seat.

When the passenger tried to exit the bathroom, he discovered that the lock was caught. On determining the scenario, the crew tried to unlock the door from outdoors, however failed. The passenger was rescued from his confinement solely after the airplane landed at Bengaluru and an engineer managed to unlock the door.

SpiceJet has expressed remorse and apologised for the inconvenience brought about to the passenger. It has additionally stated that the passenger will get a full refund on his airfare. 

“On 16 January, a passenger sadly received caught inside the bathroom for about an hour on SpiceJet flight working from Mumbai to Bengaluru, whereas the plane was airborne attributable to a malfunction within the door lock,” an announcement from the airways stated.

“All through the journey, our crew offered help and steering to the passenger. Upon arrival, an engineer opened the bathroom door, and the passenger acquired instant medical assist,” it added.

The {photograph} of a brief message on a bit of paper has now gone viral, with many claiming that the crew wrote this word for the trapped passenger and slipped it throughout from underneath the locked rest room door. The message says that they’d didn’t open the door regardless of repeated makes an attempt and that the flier might be rescued as quickly because the airplane landed. The word asks the passenger to not panic. NDTV can’t confirm the authenticity of the word.

The entrapment of the passenger on the SpiceJet flight comes at a time when airline service suppliers are making headlines for the unsuitable causes. Winter circumstances in north India have delayed tons of of flights over the previous few days, with passengers complaining of poor communication and insufficient help from airline carriers.

In an unlucky incident, a passenger attacked a pilot onboard an IndiGo flight whereas he was explaining the explanations for delay. Air India was within the information for a 17-hour delay that noticed passengers consuming their meals on the runway as they waited for his or her journey to start.

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